Most parts of the museum are fully accessible, with lifts, disabled toilets and free wheelchair loan.

Physical access to almost all the site is provided by two passenger lifts. The Discovery and Singing Galleries can be accessed by a stair lift with accompanying wheelchair.

There is level access on each floor with ample space to manoeuvre between displays. Some doors open automatically. There are accessible toilets on the ground floor.

Due to our location on Castle Green, there is no on-site parking except for one allocated disabled space, which can be booked by calling 01823 255088. It is possible to drop off disabled passengers outside the museum.

Please contact us if you require assistance in accessing the museum.